VIP Program Lead
Job Description
237 Global is looking for a self-motivated Program Lead with the ability to multi-task to join our VIP Department to oversee the ticketing, preparation, and execution of various activations and programs for our clients. We are looking for a candidate who can contribute to all facets of the services that we provide and help us work toward our goals of superior design and execution of our live events services. If you work well in a collaborative environment with a variety of personalities and are interested in the business of the live music industry, you could be the person we are looking for.
We are aiming to bring in a Program Lead who can manage client experiences from the planning stage through execution. Understanding that the live music industry is one that never stops, our ideal candidate is dedicated to working and contributing to execution in the live music space and has the drive to super-serve our clients and customers.
Position Details
- Responsible for end-to-end execution of each assigned tour, including communicating and advancing with venues, fans, artist management, and within 237 internally
- Work with venue box offices, ticketing providers, and promoters to build ticketing offers and to program offers both locally and nationally
- Complete and maintain advance schedule by executing pre-show coordination and fan communication with each venue on a tour
- Troubleshoot and find solutions to challenges and issues with tours in real-time as they occur
- Oversee the VIP merch design, production, and fulfillment when necessary
- Build and maintain relationships with touring staff and personnel to ensure they are fully supported for the duration of the touring cycle
- Work with Finance Department to track and control costs, maintain budget, settle with venues and collect on invoices
Job Requirements
- Comfortable working independently in a fast-paced environment
- Results-oriented attitude
- Open to working outside of traditional office hours to ensure a task is completed
- Strong attention to detail
- High level of organization and ability to follow up
- Ability to juggle multiple projects and tasks at once
- Must be proficient in Google Sheets/Microsoft Excel
- Experience in touring, box office, or on-site event management preferred but not required
- Comfortable working in office 5 days a week
ABOUT 237 GLOBAL
237 Global is a tech, services, and VIP company focused on superserving fans of musicians, athletes, and influencers. As a leading creator-tech business focused on revolutionizing the way A-list celebrities engage with their fans, 237 Global curates both virtual and in-person VIP experiences for their clients, as well as develops custom apps for creators, artists, and athletes.
237 Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
